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About Personal Touch

Your Local Floor Care Experts

Personal Touch Carpet & Upholstery Cleaning has been a leading name in floor care for over 30 years, serving homes and businesses throughout Northeast Ohio. Our story began with D.L. Thurman’s vision to provide exceptional cleaning services with a personal touch.

From Humble Beginnings to Industry Leader

Founded in Hartville, Ohio, Personal Touch quickly expanded its reach to encompass Canton, Akron, and surrounding areas. This growth was fueled by a commitment to quality and a dedication to exceeding customer expectations. In 1997, we became an IICRC certified firm, further solidifying our commitment to industry best practices and professional expertise. Today, we proudly serve over 20 counties across Northeast Ohio.

The Personal Touch Difference

At Personal Touch, we believe in going the extra mile. Our founder, Doug Thurman, built the company from the ground up with a hands-on approach. He maintains a personal touch with every job, ensuring complete client satisfaction. Our technicians are IICRC-certified Master Cleaners, ensuring they possess the knowledge and skills to deliver exceptional results.

Unmatched Service & Expertise

Personal Touch is dedicated to providing the best possible service. We utilize state-of-the-art equipment and cleaning solutions to ensure your floors receive the deepest clean possible. Our team has extensive experience cleaning all types of carpets and upholstery, from plush to berber, and everything in between. This knowledge translates to expert care that keeps your floors looking beautiful for years to come.

Beyond Carpets: Complete Floor Care Solutions

We’ve expanded our services to encompass a wider range of floor care needs. Now, we offer cleaning solutions for concrete, tile & grout, wood, and other hard surfaces, making us your one-stop shop for all your floor care needs. Additionally, we offer upholstery cleaning, odor and stain removal, Scotchguard protection, and expert leather cleaning.

Looking Forward

Personal Touch is always looking for ways to better serve our customers. We’re committed to continuous improvement and are excited to explore adding a referral program and air duct cleaning services in the near future.

Contact Personal Touch today for a free quote and experience the difference a personal touch makes!